Terms of service

Effective Date: [DATE]

Welcome to Fabzo.in ("Fabzo", "we", "us", "our", or the "Store"). These Terms of Service ("Terms") govern your access to and use of fabzo.in, including browsing the website, creating an account, purchasing products, and using any services made available through the Store.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

These Terms are intended to be read together with our Privacy Policy and Return & Refund Policy.

1. Eligibility and Account Terms

You may use Fabzo.in only if you are legally capable of entering into a binding agreement under applicable Indian law.

If you create an account with us:

You are responsible for providing accurate and complete information.
You are responsible for keeping your login credentials confidential.
You are responsible for activity conducted through your account.
You must notify us promptly if you believe your account has been accessed without authorization.
You must not create an account using false or misleading information.
You must not impersonate another person or entity.

We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

2. Website Use

You may use Fabzo.in for legitimate personal and lawful purposes.

You agree not to:

Violate any applicable law or regulation.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the operation or security of the website.
Introduce malware, viruses, or other harmful code.
Use automated systems to scrape, copy, or collect website content without our permission.
Attempt to circumvent security or access controls.
Use the website to conduct fraudulent activities.
Misuse promotional codes, discounts, or offers.
Submit false, misleading, abusive, or unlawful information.
Infringe the intellectual-property rights of Fabzo or third parties.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, sizes, and other information displayed on Fabzo.in are accurate and up to date.

However:

Actual product colors may vary depending on your device or screen settings.
Minor differences in printing, fabric texture, measurements, or appearance may occur.
Product availability may change without notice.
We do not guarantee that every product detail will always be completely error-free.

If a material error is identified in a product description or price, we reserve the right to correct the error and, where appropriate, contact customers regarding affected orders.

4. Pricing and Payment

All product prices displayed on Fabzo.in are stated in Indian Rupees (INR) unless otherwise indicated.

Prices may include or exclude applicable taxes and shipping charges as specifically shown during checkout.

We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing or technical error.

Available payment methods may include:

Credit cards
Debit cards
UPI
Net banking
Digital wallets
Cash on delivery, where available
Other payment methods offered during checkout

Payments may be processed by third-party payment providers. You may be subject to the terms and privacy policies of those providers.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the selected payment method.

5. Order Placement and Acceptance

When you place an order through Fabzo.in, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging receipt of your order. This confirmation does not necessarily mean that the order has been finally accepted.

An order is considered accepted when we dispatch or otherwise expressly confirm acceptance of the order, unless applicable law requires otherwise.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:

Product unavailability
Incorrect pricing or product information
Payment problems
Suspected fraud or unauthorized activity
Duplicate or unusually large orders
Shipping restrictions
Errors in the ordering system
Violation of these Terms

If we cancel an order after payment has been received, we will process the applicable refund in accordance with our Return & Refund Policy and applicable law.

6. Order Cancellation

Where available, customers may request cancellation before an order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.

Any cancellation rights provided by applicable Indian law will continue to apply.

7. Shipping and Delivery

We aim to dispatch orders within [BUSINESS DAYS] after successful payment or order confirmation, unless otherwise stated on the product page or at checkout.

Estimated delivery times may vary depending on:

Delivery location
Product availability
Courier or logistics provider
Weather conditions
Public holidays
Transportation disruptions
Other circumstances outside our reasonable control

Delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise.

We may provide tracking information when available.

Customers are responsible for providing accurate shipping information. Fabzo may not be responsible for delays or additional costs caused by incorrect or incomplete delivery information supplied by the customer.

If a package is returned to us because the customer provided an incorrect address, refused delivery, or was unavailable for delivery, additional shipping or reshipping charges may apply where permitted.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Customers should review that policy before purchasing.

The Return & Refund Policy explains:

Return eligibility
Return timeframe
Exchange conditions
Refund processing
Damaged or defective product handling
Non-returnable products
Return shipping costs

Nothing in our Return & Refund Policy limits any mandatory rights or remedies available to customers under applicable Indian law.

9. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact us at [EMAIL ADDRESS] within [X DAYS] of delivery, preferably with photographs and your order number.

After verification, we may provide an appropriate remedy, which may include:

Replacement
Exchange
Refund
Repair, where applicable
Another remedy required by applicable law

Customers will generally not be responsible for return shipping costs where the issue is confirmed to have resulted from our error or a qualifying product defect.

10. Intellectual Property

All content on Fabzo.in, including where applicable:

Brand names
Logos
Product photographs
Graphics
Designs
Text
Website layout
Product descriptions
Videos
Icons
Software
Other original materials

is owned by or licensed to Fabzo and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without prior written permission, except where permitted by law.

The Fabzo name, logo, and associated branding may not be used without our prior written consent.

11. Customer Reviews and User Content

If you submit reviews, photographs, comments, feedback, or other content to Fabzo, you represent that:

You have the right to submit the content.
The content is not unlawful, fraudulent, defamatory, abusive, or misleading.
The content does not infringe another person's rights.
The content does not contain malicious code or harmful material.

By submitting content, you grant Fabzo a non-exclusive, royalty-free, worldwide right to use, reproduce, display, adapt, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

12. Promotions and Discount Codes

Promotional offers, discount codes, coupons, and sales may be subject to additional terms.

Unless otherwise stated:

Promotional codes cannot be exchanged for cash.
Some offers may be limited to one use per customer.
Offers may have minimum purchase requirements.
Certain products may be excluded.
Offers cannot necessarily be combined.
Promotional offers may have an expiry date.

We reserve the right to cancel or withdraw an offer where reasonably necessary, subject to applicable law.

13. Prohibited Uses

You must not use Fabzo.in:

For any unlawful purpose.
To commit or facilitate fraud.
To impersonate another person.
To infringe intellectual-property rights.
To collect personal information about other users without authorization.
To distribute malware or harmful software.
To interfere with website security or functionality.
To exploit vulnerabilities in the website.
To use automated scraping or data-mining systems without permission.
To place fraudulent or unauthorized orders.
To abuse returns, refunds, promotions, or discount codes.
To upload or transmit unlawful, offensive, threatening, or harmful material.

We may restrict or terminate access where we reasonably believe prohibited activity has occurred.

14. Third-Party Services and Links

Fabzo.in may use or link to third-party services, including payment providers, shipping providers, analytics services, social-media platforms, and other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies, availability, security, or content of third-party services, except to the extent required by applicable law.

15. Disclaimer

To the extent permitted by applicable law, Fabzo.in and its services are provided on an "as available" basis.

We make reasonable efforts to keep the website accurate, secure, and operational, but we do not guarantee that:

The website will always be available without interruption.
The website will always be free of errors.
All information will always be completely accurate or current.
The website will be free from every possible security vulnerability.

Nothing in these Terms excludes or limits any consumer protection, statutory, or other rights that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Fabzo and its owners, employees, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or products.

This may include, where legally permissible, losses relating to:

Loss of profits
Loss of business opportunities
Loss of data
Business interruption
Indirect or consequential damages

However, nothing in these Terms limits liability where such limitation is prohibited by applicable Indian law, including liability that cannot legally be excluded or limited.

Our liability relating to a particular purchase will be subject to applicable law and the rights and remedies available to the customer.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of Fabzo.in, your violation of these Terms, or your infringement of the rights of Fabzo or another person.

This provision does not apply to the extent that the relevant loss or claim results from our own unlawful conduct or negligence.

18. Force Majeure

Fabzo will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including where applicable:

Natural disasters
Floods
Fires
Epidemics or pandemics
War
Civil unrest
Government actions
Strikes
Transportation disruptions
Internet or telecommunications failures
Significant supply-chain disruptions

We will make reasonable efforts to resume affected services as soon as practicable.

19. Privacy

Your use of Fabzo.in is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, products, services, or applicable laws.

Updated Terms will be posted on Fabzo.in with a revised effective date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

21. Governing Law and Indian Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and any mandatory jurisdictional rights available to customers, disputes arising from or relating to these Terms or your use of Fabzo.in shall be subject to the jurisdiction of the courts located in [CITY, STATE, INDIA].

Nothing in this section prevents a consumer from exercising any mandatory rights available under applicable Indian consumer-protection law.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable while preserving its intended purpose where possible.

23. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of Fabzo.in, subject to applicable law.

24. Contact Us

If you have questions about these Terms, your order, or our services, please contact us:

Store/Brand: Fabzo.in
Website: fabzo.in
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]

Last Updated: [DATE]